Job Description
Our client in the logistics industry is looking for an effective Account Service
Representative (ASR)that plays a vital role in our clients operation’s structure.
The ideal candidate will have exceptional communication skills coupled with a go getter attitude.
Responsibilities:
- Data Entry – Accurately entering customer orders into the transportation management system;
accounting for changes in linehaul costs, fuel surcharges, and customer requirements
- Tracking Shipments – Communicating via phone and email with contracted carriers to record
their locations
- Problem Resolution – Proactively investigating issues that arise in transit, assessing their
impact to delivery times, and working with team members to provide solutions to ensure on time
delivery
- Schedule management – Creating pickup and delivery appointments via phone and email;
informing team members of any scheduling conflicts
Requirements:
- Proactive approach to problem-solving
- Effective and persuasive communication skills
- Ability to provide outstanding customer service when faced with a challenge
- Excellent follow-up skills, with a keen eye for details
- Ability to multitask and produce results in a time-sensitive setting
- Energetic and positive attitude
Benefits:
- Medical/Dental/Vision/Life insurance
- Paid holidays, vacation, and sick time
- 401K with company match
- Competitive compensation
- Full-cycle training (industry & position)
- Competitive base salary
- Opportunity for internal career advancement
Dallas, TX ($40K - $45K) Added Today
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